ClickCease

Today, weight loss is medical.

Without going hungry.

Switzerland’s first digital weight-loss clinic. 


Now also in Zurich, Basel, Bern & online.

100% developed by Swiss doctors & nutritionists

Lose weight effectively with the latest medications

Discreet and judgement-free: online or in person in Zurich, Basel & Bern

Get started
Swiss Medical Obesity Center
Zugelassenes Adipositaszentrum · Mitglied bei SGED & SMOB
SGED SSED, Schweizerische Gesellschaft für Endokrinologie und DiabetologieSMOB, Swiss Multidisciplinary Obesity Society

Losing weight is not a question of willpower.

Excess weight can make many symptoms worse.
Do you recognise yourself?

Sleep problems
Mood swings
Exhaustion
Food cravings
Increased appetite
Low energy
Irregular periods
Difficulty concentrating
Brain fog
Hot flushes
Hair loss
Sleep problems
Mood swings
Exhaustion
Food cravings
Increased appetite

A programme that truly fits you

Because female and male bodies function differently

For women

The medical weight-loss programme — tailored to female biology & hormones.

Programme for women
Junge Frau mit Übergewicht

For men

The medical weight-loss programme — developed for the male metabolism.

Programme for men
Lachender Mann mit Übergewicht

No. 1 for medical weight loss in Switzerland

3000+

Patient sign-ups

100%

Individual medical support

96%

Patient satisfaction
(internal survey)

As seen in
the media

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Logo der Basler Zeitung
Logo der Schweizer Zeitung Blick
Logo der Schweizer Pendlerzeitung 20 Minuten
Logo der Zeitung Tages-Anzeiger
Logo der Zeitung bz
Logo der Basler Zeitung
Logo der Schweizer Zeitung Blick
Logo der Schweizer Pendlerzeitung 20 Minuten
Logo der Zeitung Tages-Anzeiger
Logo der Zeitung bz
Logo der Basler Zeitung
Logo der Schweizer Zeitung Blick
Logo der Schweizer Pendlerzeitung 20 Minuten
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Calculate your BMI

< 18.5
18.5 - 24.9
25 - 29.9
>30
Your height
Your weight
Lächelnde Frau mit Übergewicht mit einer Tasse Kaffee auf dem Sofa
Name
Lara
Age
37
Approach
Medical therapy,  nutrition plan + light activity
Med. focus
Slightly elevated blood pressure /  prediabetes risk
Protein
100–140 g/day
Calories
1,800–2,000
Exercise
2× strength, 3× 30-min walks/week

Your treatment

Medication

Doctor-prescribed active ingredients that specifically support your metabolism.

Exercise

Simple, everyday-friendly activity plans – no overwhelm, real impact.

Frau mit Übergewicht beim Training im Fitnessstudio

Nutrition

Tailored to your life, we work through your nutrition and routines together, so that lasting change happens and your body gets all the nutrients it needs.

Psychology

Tools & coaching for emotional eating, motivation and long-term behaviour change.

Surgery

Clearly guided advice on safe, modern options – only where it makes medical sense.

Become a patient now

Your ViaSlim clinic

At ViaSlim you'll find a modern, calm clinic —
a place where medical care and personal wellbeing come together.

Discreet & pleasant

Doctor-led

Centrally located

Our clinic in Zurich

Asylstrasse 104, 8032 Zürich

Mon–Fri, 08 - 17:00

Easily accessible

Directions
Mehr zur Praxis Zürich →

Our clinic in Bern

Schänzlihalde 1, 3013 Bern

By appointment

Near the main station, in the rooms of Swiss1Chirurgie

Directions
Mehr zur Praxis Bern →

Our clinic in Basel

Neubadrain 4, 4102 Binningen

By appointment

Easily accessible

Directions
Mehr zur Praxis Basel →

Directions to the ViaSlim clinic

Asylstrasse 104, 8032 Zürich

Schänzlihalde 1, 3013 Bern

From Zurich Stadelhofen

Tram no. 2
Towards Zürich Klusplatz
Stop: Hölderlinstrasse
⏱️ Journey time approx. 5 min + 2 min on foot

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Getting here by car

Blue and white zone parking in the adjacent neighbourhood street

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From Bern Main Station

Bus no. 12

Towards Zentrum Paul Klee, stop: Casino

⏱️ Journey time approx. 6 min + 3 min on foot

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Getting here by car

Casino car park right nearby, blue zone in the neighbourhood street.

The clinic is located in the rooms of Swiss1Chirurgie.

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Medical care without hurdles

Arrive & feel good

Therapy that adapts to you

The Experts

Thank you! Your submission has been received!
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Dr. med. Gezim Dervishi

Founder & Physician
Specialist in General Medicine (D)

Functional Medicine – Medical (FMCP-M)

🇩🇪 🇬🇧 🇦🇱

Functional Medicine Certified Professional-Medical (FMCP-M) certification
Doctors
Dr. med. Gezim Dervishi

Founder & Physician
Specialist in General Medicine (D)

Functional Medicine – Medical (FMCP-M)

🇩🇪 🇬🇧 🇦🇱

Functional Medicine Certified Professional-Medical (FMCP-M) certification

About me

I founded ViaSlim to counter the growing burden of chronic disease in Switzerland. My goal: a kind of medicine that does not merely treat symptoms but finds the causes and gives patients back their energy, quality of life and balance.

Since founding ViaSlim in 2024, I have seen patients with excess weight recover noticeably and improve chronic complaints within the very first year through personalised programmes.

Education & qualifications

  • Medical degree, University of Cologne (2020)
  • Doctorate (magna cum laude)
  • Specialist training at Inselspital Bern & Hirslanden Zurich
  • Passed US medical licensing examinations (USMLE); specialisation in Functional Medicine, IFM (USA)
  • FMCP-M™ certified, Functional Medicine Certified Professional™ by the International Board of Functional Medicine Certification™

Why ViaSlim?

‍Because here I can practise medicine the way I have always wanted to: truly understanding people, recognising connections and developing solutions – together with doctors, nutrition and lifestyle experts.

Languages

🇩🇪 German · 🇬🇧 English · 🇦🇱 Albanian

‍
Introduction video

Watch introduction video

Rachelle Anaïs Hirsig, leitende Ernährungsberaterin bei ViaSlim

Rachelle Hirsig

Registered Dietitian BSc BFH,
Head Dietitian

🇩🇪 🇫🇷 🇬🇧

Nutrition coaching
Rachelle Hirsig

Registered Dietitian BSc BFH,
Head Dietitian

🇩🇪 🇫🇷 🇬🇧

Rachelle Anaïs Hirsig, leitende Ernährungsberaterin bei ViaSlim

About me

After training as a registered dietitian (BSc), I worked for several years at Glarus Cantonal Hospital before moving on to the Centre for Internal Medicine in Aarau for many years. There I worked in both outpatient and inpatient settings. This combination showed me how valuable it is to accompany people along their entire journey. In the process, I became increasingly interested in what moves people when it comes to food: habits, emotions, experiences and everyday life shape our eating behaviour just as much as knowledge does. This holistic view has become my focus. To deepen it, I have undertaken further training in nutritional psychology and clinical hypnotherapy.

Education & qualifications

  • Bachelor of Science in Nutrition and Dietetics, Bern University of Applied Sciences
  • CAS Applied Nutritional Psychology, Bern University of Applied Sciences
  • Foundation course in clinical hypnotherapy, Swiss Institute for Medical Hypnosis

Why ViaSlim?

I am excited by modern medicine and the pace at which it is evolving. At ViaSlim I actively help shape what the nutrition coaching of the future looks like: evidence-based, creative and close to the people we support.

Languages

🇩🇪 German · 🇫🇷 French · 🇬🇧 English

Dr. med. Norbert Niebuhr

Founder & Medical Director
Specialist in General Internal Medicine FMH

🇩🇪 🇬🇧

Doctors
Dr. med. Norbert Niebuhr

Founder & Medical Director
Specialist in General Internal Medicine FMH

🇩🇪 🇬🇧

About me

I stand for clinical excellence in primary care and internal medicine. As a specialist in general internal medicine with many years of experience as a senior consultant, I combine precise diagnostics with a holistic view of the person.

I have developed a particular focus on metabolic health. As a specialist at the metabolic centre, I bring in-depth experience in caring for patients with complex metabolic conditions. A personal, direct line to my patients is especially important to me.

Education & qualifications‍

  • Medical degree in Hamburg
  • Specialist examination in General Internal Medicine (FMH)
  • Senior consultant in General Internal Medicine

Why ViaSlim?

‍Because here we can support patients holistically: from precise diagnostics and sustainable lifestyle change to long-term care. For me, modern medicine means not only treating illness but actively shaping health.

Languages

🇩🇪 German · 🇬🇧 English

‍
Introduction video

Watch introduction video

Shannon Helbling

Head of Holistic Nutrition
BSc Nutrition and Dietetics

🇩🇪 🇬🇧

Nutrition coaching
Shannon Helbling

Head of Holistic Nutrition
BSc Nutrition and Dietetics

🇩🇪 🇬🇧

About me

After training as a medical practice assistant, I completed a Bachelor of Science in Nutrition & Dietetics alongside my work.

I then worked for five years at University Hospital Zurich, where I mainly cared for people with eating disorders, oncological diseases and complex digestive and nutritional problems.

Alongside my professional training, my personal experience also shapes my work: a period of burnout and exhaustion showed me how closely the body and nervous system are connected and that sustainable change takes more than knowledge alone.

Education & qualifications

  • Medical Practice Assistant EFZ (2009–2012)
  • Vocational baccalaureate in health and social care (2013-2014)
  • Bachelor of Science in Nutrition & Dietetics (2016–2020)
  • Yoga teacher (200h, 2024)

Why ViaSlim?

Sustainable change happens where physical, psychological and behavioural factors are considered together.

At ViaSlim I have the opportunity to support patients in an evidence-based, individual and holistic way – with nutrition coaching that goes beyond counting calories, plans and weight targets.

For me, the key is that people feel understood, safe and well supported.

Languages

🇩🇪 German · 🇬🇧 English

‍
Introduction video

Watch introduction video

Prof. Dr. Jörg Zehetner

Specialist in Visceral Surgery FMH

🇩🇪 🇬🇧 🇫🇷

Doctors
Prof. Dr. Jörg Zehetner

Specialist in Visceral Surgery FMH

🇩🇪 🇬🇧 🇫🇷

Dr Jörg Zehetner is a highly qualified surgeon specialising in reflux treatment, bariatric surgery and diseases of the stomach and oesophagus, including cancer. Through his extensive training in Switzerland, Austria and Spain, he has refined his expertise at leading surgical institutions. He is the only surgeon in Switzerland proficient in both established and innovative techniques for treating GERD, enabling truly personalised medicine.

Languages

🇩🇪 German · 🇬🇧 English · 🇫🇷 French

‍
Introduction video

Watch introduction video

Dr. med. Ana Lasica

Physician & Chief Growth Officer
Physician in specialist training – focus on obesity medicine

🇩🇪 🇬🇧 🇫🇷 🇷🇸 🇭🇷

Doctors
Dr. med. Ana Lasica

Physician & Chief Growth Officer
Physician in specialist training – focus on obesity medicine

🇩🇪 🇬🇧 🇫🇷 🇷🇸 🇭🇷

About me

My name is Ana Lasica. I am a physician and Chief Growth Officer at ViaSlim. I completed my medical degree here in Switzerland – in Fribourg and Bern – and then went straight into internal medicine. In emergency departments, intensive care units and general wards, I encountered patients with obesity again and again. And I saw how profound this disease is – it affects not only the body but a person's entire life. And yet the healthcare system often does not treat it the way it should. Then I took a different path. I joined the medical team of one of the major pharmaceutical companies in the GLP-1 field, where I was able to immerse myself in the latest science on metabolic health and modern obesity therapy – and to get to know various treatment settings across Switzerland. I often found that the possibilities modern obesity medicine offers today are enormous – but they still reach patients in the right form far too rarely. And at that very moment it became clear to me: I want to go back to patients. I want to put this knowledge to use directly. That is exactly what I found at ViaSlim. I believe that every person has the right to understand their health and to make self-determined decisions.

Why ViaSlim?

‍Because here I can practise medicine the way I have always wanted to: truly understanding people, recognising connections and developing solutions – together with doctors, nutrition and lifestyle experts.

Languages

🇩🇪 German · 🇬🇧 English · 🇫🇷 French · 🇷🇸 Serbian · 🇭🇷 Croatian

‍
Introduction video

Watch introduction video

Dr. med. univ. Marie-Theres Bayer, physician at ViaSlim

Dr. med. univ. Marie-Theres Bayer

Physician
Specialist training in Internal Medicine

🇩🇪 🇬🇧

Doctors
Dr. med. univ. Marie-Theres Bayer

Physician
Specialist training in Internal Medicine

🇩🇪 🇬🇧

Dr. med. univ. Marie-Theres Bayer, physician at ViaSlim

About me

My particular interest lies in modern, scientifically grounded care for people with obesity. In my previous work in internal medicine and endocrinology, I have supported many people with metabolic diseases. I have learnt that nutrition, exercise, sleep and how we deal with stress are important foundations for our long-term health, and that treatment goes far beyond mere weight loss.

At the same time, it takes modern medical treatment that takes scientific evidence into account and is tailored to each person's individual needs. I want to support my patients on their personal health journey with my medical knowledge and our team – because long-term change works best when you do not have to walk this path alone.

Education & qualifications

  • Medical degree, Medical University of Innsbruck
  • Specialist training in General Internal Medicine
  • Clinical experience in endocrinology & diabetology
  • Research work in the field of gastrointestinal diseases and obesity in Boston, at Aarau Cantonal Hospital and University Hospital Zurich

Why ViaSlim?

Because here I can practise modern obesity medicine the way I envision it – with a motivated team, modern therapeutic approaches and the shared goal of promoting health in the long term. At ViaSlim, a healthy, sustainable relationship with weight is at the centre for me – not just the number on the scales.

Languages

🇩🇪 German · 🇬🇧 English

Dr. med. Irina Benninger

Specialist in General Internal Medicine FMH

🇩🇪 🇬🇧 🇫🇷

Doctors
Dr. med. Irina Benninger

Specialist in General Internal Medicine FMH

🇩🇪 🇬🇧 🇫🇷

About me

I see the person as a whole, not just their symptoms. As a specialist in general internal medicine, I bring broad clinical experience from leading Swiss hospitals, including Lucerne Cantonal Hospital, Nidwalden Cantonal Hospital, the Swiss Paraplegic Centre and Hirslanden Klinik St. Anna.

In recent years I have worked as a general practitioner, supporting patients in their everyday lives – where health is truly lived. My particular focus is on metabolic and hormonal medicine: I support patients on their path to a healthy weight, stable hormones and lasting well-being. I rely on evidence-based therapies – from nutrition and exercise to modern medical treatments.

Education & qualifications

  • Medical degree, University of Zurich
  • Specialist title in General Internal Medicine (FMH)
  • Further training in obesity and metabolic medicine
  • Clinical experience in acute and rehabilitation medicine

Why ViaSlim?

Because here modern medicine is combined with genuine humanity. At ViaSlim I can live my passion for holistic, evidence-based medicine, with time, empathy and technology that truly supports patients. Here we are creating a place where medicine becomes personal again.

Languages

🇩🇪 German · 🇬🇧 English · 🇫🇷 French

‍
Introduction video

Watch introduction video

Dr. med. univ. (I) Stefano Guicciardini

General Practitioner, FMH Member
Obesity & Chronic Care

🇩🇪 🇬🇧 🇫🇷 🇮🇹

Doctors
Dr. med. univ. (I) Stefano Guicciardini

General Practitioner, FMH Member
Obesity & Chronic Care

🇩🇪 🇬🇧 🇫🇷 🇮🇹

About me

Having worked as a physician in Switzerland for 10 years, I offer comprehensive, continuous and evidence-based, dialogue-oriented medicine and support my patients responsibly, taking their individual needs into account.

Education & qualifications

  • Medical degree, University of Bari (Italy)
  • Completed specialist training in general medicine in Switzerland at: Berner Klinik Montana, University of Zurich, Lucerne Cantonal Hospital
  • Licence to practise medicine, State Medical Chamber of Baden-Württemberg, Stuttgart, Germany
  • Clinical experience in emergency medicine, rehabilitation medicine and family medicine
  • Consultations in German, French, Italian, English and Spanish.

Why ViaSlim?

Because ViaSlim is a modern, patient-centred specialist practice for excess weight with an innovative approach, where patients' health is cared for with heart and expertise.

Languages

🇩🇪 German · 🇬🇧 English · 🇫🇷 French · 🇮🇹 Italian

Pamela Rindlisbacher

Registered Dietitian

BSc Nutrition and Dietetics

🇩🇪 🇬🇧

Nutrition coaching
Pamela Rindlisbacher

Registered Dietitian

BSc Nutrition and Dietetics

🇩🇪 🇬🇧

About me:

My professional path combines exercise, health promotion and nutrition. I am passionate about advocating for the needs of the people around me. In nutrition coaching, it is particularly important to me to advise people individually and with respect. Everyone brings different circumstances, habits and challenges. That is why I want to find solutions together that fit each person's everyday life and can be sustained in the long term.

Education & qualifications:

Specialist in Exercise and Health Promotion EFZ (2013-2016)

B.Sc. Nutritional Therapy and Counselling, SRH University of Applied Health Sciences Gera (2018-2021)

B.Sc. Nutrition and Dietetics, Bern University of Applied Sciences (2023-2026)

Why ViaSlim:

What I particularly like about ViaSlim is the holistic approach. I am convinced that individual and comprehensive support is crucial for lasting success. I also value the opportunity to support people flexibly in their everyday lives with modern digital coaching, giving them truly contemporary support.

Languages:

🇩🇪 German · 🇬🇧 English

Annina Tischler

Registered Dietitian BFH SVDE

🇩🇪 🇬🇧

Nutrition coaching
Annina Tischler

Registered Dietitian BFH SVDE

🇩🇪 🇬🇧

About me

Cooking together – eating together – enjoying together. I devote myself with great enthusiasm to the many facets of nutrition. I want to bring these values to the fore in my consultations and advise people with different lifestyles, wishes and goals according to their needs. I enjoy accompanying patients on their personal journey and creating individual paths. Alongside nutrition, I consider exercise and social relationships to be equally important parts of everyday life, which is why a holistic perspective is at the heart of my work.

Education & qualifications

  • Training as a registered dietitian at BFH (2024)

Experience

  • Cookery course leader for Fit4Future (2023)
  • Workshop leader for exercise, brain fitness & mental health for Fit4Future (2025)
  • Workshop leader for the forest experience day for Fit4Future (2026)

Why ViaSlim?

Because the holistic therapeutic approach and new technologies are the key to patient-centred healthcare, and at ViaSlim we stand for this with heart and soul.

Languages

🇩🇪 German · 🇬🇧 English

Liburna Foniqi

Medical Practice Coordinator

Team Lead

🇩🇪 🇬🇧 🇦🇱

Practice team
Liburna Foniqi

Medical Practice Coordinator

Team Lead

🇩🇪 🇬🇧 🇦🇱

About me

As a qualified healthcare specialist with several years of experience as a medical practice assistant, I bring a wide range of expertise from the medical field. In 2024 I completed my further training as a medical practice coordinator.

As head of the care team, I support the team and work closely with the management. It is important to me to continuously develop our processes and the quality of our care, and to advance our vision together. I am especially committed to supporting patients individually and accompanying them on their personal path of change.

Education & qualifications

  • Healthcare Specialist
  • Medical Practice Assistant
  • Medical and Hospital Secretary

Medical Practice Coordinator

  • Vocational trainer

Why ViaSlim

At ViaSlim, the person is at the centre for me. Change is a personal process that is not only about health goals but also about each person's individual life situation.

It is important to me to create a trusting space for change in which patients feel understood, taken seriously and well supported. Together, I want to keep developing our care and help move our vision a little further forward every day.

Languages

🇩🇪 German · 🇬🇧 English · 🇦🇱 Albanian

Kind regards

Liburna

‍

Thomas Poortman, registered dietitian at ViaSlim

Thomas Poortman

Registered Dietitian
BSc Nutrition and Dietetics

🇩🇪 🇬🇧 🇳🇱

Nutrition coaching
Thomas Poortman

Registered Dietitian
BSc Nutrition and Dietetics

🇩🇪 🇬🇧 🇳🇱

Thomas Poortman, registered dietitian at ViaSlim

About me

My interest in nutrition arose during my sports science studies and my time in kickboxing, where reaching a specific competition weight played an important role. That is why I already completed a minor in sports nutrition during my sports science degree.

While working as a personal trainer, I decided to deepen my knowledge with a degree in nutrition and dietetics. Today I combine my experience from sport and nutrition coaching and support people on their path to better health and well-being in an evidence-based way. I have gained professional experience in an obesity centre, in the fitness sector and currently at ViaSlim, among others.

Education & qualifications

  • BSc Nutrition and Dietetics (2020–2025)
  • Henselmans certified personal trainer (2020)
  • NSCA CPT Certified Personal Trainer (2017)
  • Minor in sports nutrition (2012)
  • BSc Sport and Exercise Pedagogy (2008–2012)

Why ViaSlim?

At ViaSlim I can ideally combine my passion for nutrition, exercise and supporting people. It is fulfilling for me to help people on their path to better health and a lighter sense of life.

For me, the focus is not only on weight but on a holistic change in lifestyle habits – with the aim of creating sustainable solutions that work in everyday life in the long term.

Languages

🇩🇪 German · 🇬🇧 English · 🇳🇱 Dutch

Denise Beqiri

Care Manager

Billing

🇩🇪

Practice team
Denise Beqiri

Care Manager

Billing

🇩🇪

About me

‍Early on, I recognised how closely nutrition and health are connected. This insight motivated me to pursue my career in this field. In my work in care management at ViaSlim, contact with patients is at the centre. It is important to me to create a trusting atmosphere in which every person feels well supported. Alongside direct contact, I also value the administrative tasks. I particularly enjoy working in billing, as structured and precise work gives me pleasure. The combination of organisation, billing and patient care makes my working day varied and exciting.

Education & qualifications

  • Medical Secretary (since 2018)

Why ViaSlim

‍At ViaSlim I particularly value the holistic approach, in which health, nutrition and personal care are at the centre. It is especially important to me that every patient is supported individually. It is not about standard solutions but about care that is tailored to each person's life situation. It is precisely this personal yet professional approach that makes the difference for me and is one of the reasons I enjoy my work at ViaSlim so much.

Languages

🇩🇪 German

‍

Diana Umalatova

Care Manager
Patient Communication

🇩🇪 🇬🇧 🇫🇷

Practice team
Diana Umalatova

Care Manager
Patient Communication

🇩🇪 🇬🇧 🇫🇷

About me

How closely nutrition, exercise and health are connected fascinated me early on and ultimately led me in this direction professionally. In care management at ViaSlim, contact with our patients is at the centre for me. It is important to me to create a trusting atmosphere in which every person feels heard and well supported, especially on a journey that requires a great deal of trust. I also greatly value the organisational side of my work.

What convinces me about ViaSlim is the holistic approach, in which medicine, nutrition, exercise and personal support go hand in hand. It is never about standard solutions but about care that fits each person's individual life situation. It is precisely this combination of personal closeness and professionalism that makes the difference for me and is the reason I enjoy my work here every day.

Languages

🇩🇪 German · 🇬🇧 English · 🇫🇷 French

‍

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Our team has the following accreditations, certifications, or diplomas:

Logo der Ärztegesellschaft des Kantons Zürich AGZ
Logo von ACILAS Physiotherapie und Athletiktraining
Logo des Institute for Integrative Nutrition IIN
Logo des Institute for Functional Medicine IFM
Logo von swiss1chirurgie
Logo von SONIC
Logo der FMH, Verbindung der Schweizer Ärztinnen und Ärzte
Logo der Privatklinikgruppe Hirslanden
Logo der Swiss Multidisciplinary Obesity Society SMOB

Why ViaSlim

Medication is one building block. Our holistic care turns it into lasting results.

Everything in one app

Track your progress, weekly check-ins, nutrition and exercise plans. Everything in one intuitive platform – personalised for you.

Smartphone im Wohnzimmer zeigt App-Fortschritt mit ViaScore und Gewichtsdaten

Laboratory analyses in Switzerland

Accurate health data from certified Swiss laboratories — for individual, medically sound care.

Ärztin im weissen Kittel zeigt einer Patientin Werte auf einem Tablet

Medication delivered to your door

Medication prescribed by doctors — securely packaged and discreetly delivered right to your home.

Lachende Frau öffnet auf dem Sofa eine violette Box

Our team of experts will guide you

Medical care, nutritional coaching and ongoing support — your team of experts will guide you step by step.

Zwei Ärzte in dunkelblauer Praxiskleidung vor weissem Hintergrund

Ready to start?

Become a patient now

Lose weight first, then keep it off

Medication is one building block. Our holistic support turns it into lasting results.

Patientin im Videogespräch mit einem Arzt auf dem Smartphone

1:1 video consultations

Personal medical care with no waiting time – directly by video, flexible, discreet and perfectly tailored to you.

Ernährungsberaterin mit Tablet neben einem Therapieplan mit Protein-, Kalorien- und Bewegungszielen

Nutritional counselling

Individual, evidence-based nutrition concepts that support your biology and make lasting change possible.

Junge Frau schneidet Gemüse in der Küche

Holistic curriculum

Holistic programme for body, mindset and lifestyle – developed to strengthen your metabolism for the long term.

Flexible. Transparent. No hidden costs.

Core Transformation

0 CHF

/month*

* Billed through your basic insurance.

Start in Zurich, Basel or Bern. Then continue digitally.

Doctor-led + nutrition coaching.

Who is it for?

BMI ≥ 28

Initial consultation on site in Zurich, Basel or Bern

Medication costs may be covered if:

BMI ≥ 28 plus high blood pressure or prediabetes or elevated blood lipids

or BMI ≥ 35

Start program

The Holistic Reset

225 CHF

/month

Medication included. 100% digital. Cancel monthly.

Who is it for?

BMI ≥ 27 or individual treatment planning

Support via video & chat

Start program
Ready for your weight loss journey?

Medication included

Original medication included

Discreet home delivery

Monthly repeat prescriptions (refills)

Hände öffnen eine violette Box mit ViaSlim Logo auf einem Tisch

Medical care

Video medical consultations

Safe medical dosing

Experts from Switzerland

Arzt mit verschränkten Armen vor violettem Hintergrund mit Chat-Elementen

App & Support

Video curriculum & learning modules

Weekly check-ins

Unlimited chat support

Smartphone zeigt App mit 24-Wochen-Curriculum und wöchentlichem Trainingsprogramm

On-site consultation in Zurich, Basel or Bern

Medical consultation in Zurich, Basel or Bern

Follow-up checks via video or on site.

App access, check-ins, and progress tracking.

Arzt im Beratungsgespräch mit zwei Patientinnen auf einem Sofa

Interdisciplinary treatment

Specialist support with safe dosing.

Nutrition coaching and medical exercise therapy.

Regular progress check-ins.

Porträt von zwei Ärzten in dunkelblauer Praxiskleidung

Modern medication

GLP-1 medication when medically indicated.

Cost-approval request to your insurer for medication if eligible.

Convenient home delivery

Injektionspen in Nahaufnahme vor violettem Hintergrund
Ready for your weight loss journey?

Your journey with ViaSlim, step by step

Interdisziplinäres Team aus Ärzten, Ernährungsberatern und Coaches
What problems are you struggling with?
Binge eating
Feeling unwell
Sleep problems
Interdisziplinäres Team aus Ärzten, Ernährungsberatern und Coaches
Which symptoms do you feel most strongly in everyday life?
Exhaustion
Sleep problems
Emotional eating
Interdisziplinäres Team aus Ärzten, Ernährungsberatern und Coaches
What would you like to improve over the next few weeks?
More exercise
More stable mood
Fewer cravings
Interdisziplinäres Team aus Ärzten, Ernährungsberatern und Coaches
What are your current challenges?
Binge eating
Sleep problems
Brain fog
step 01

Fill out a health check

Answer a few questions about your health, lifestyle, and history.
Our team of doctors will check whether you are suitable for the treatment.

Step 02

Medical consultation

Together, we discuss your symptoms, answer your most important questions and lay the basis for your individual plan with targeted tests.

Step 03

Individual plan

Based on your laboratory values, a holistic treatment plan is created that combines hormones, nutrition and lifestyle.

Step 04

Continuous support

Regular check-ins, flexible appointments online or on site in Zurich, plus continuous adjustments to your plan with a team that supports you over the long term.

Patient stories

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-34
KG
Weight lost

"The best feeling is the calm in my mind. The constant thoughts about food have disappeared. I feel as active as I did in my twenties, and I can look at myself in the mirror and love myself just as I am now."

More about Via nutrition coaching
Patient of ViaSlim nutrition coaching
Elvira, 55

"The best feeling is the calm in my mind. The constant thoughts about food have disappeared. I feel as active as I did in my twenties, and I can look at myself in the mirror and love myself just as I am now."

My way back to life: Elvira's success with ViaSlim

1. My starting point: trapped in my own body and in negative thoughts

My name is Elvira, I am 55 years young, happily married for almost 35 years and the mother of two grown-up children. Professionally, I am heavily involved as a partner in our own business, transLink.ch AG. My everyday life is often stressful and full, but I love my work. Yet the high professional and private strain has taken its toll over the years.

Since the birth of my children I had struggled with stubborn excess weight. A particularly critical time was my burnout in 2017, after which my weight only kept rising. I made desperate attempts to lose weight, and once managed to lose 20 kilos with shakes – but the bill came promptly in the form of the famous yo-yo effect, which put those kilos plus a surcharge back on my hips.

What frustrated me most and made me deeply sad was the lack of empathy and support from my GP at the time. With every physical complaint – whether a twisted knee, chronic foot problems or back pain – all I got was the same indifferent sentence: "You simply have to eat better and more healthily, you are too heavy. You urgently need to lose weight." As if I didn't know that myself! The fact that the psychological strain of the burnout was still echoing was completely ignored. I felt rejected, misunderstood and deeply angry – above all at myself, because I thought I was too stupid and too weak to win this fight. "So I'll just stay fat," was my bitter thought.

Out of frustration and anger I ate in secret; bad moods and sleeplessness became my constant companions. My inner self-hatred grew. In October 2024 my weight reached a painful peak of 135 kilos. I knew I could no longer hide: I could no longer dress myself properly, carrying shopping bags up the 34 steps to our flat became torture, and when I sat on the floor I needed help to get up again. Talking while walking was out of the question.

2. Why ViaSlim? – The emotional phone call that gave me new hope

Faced with those 135 kilos, I made the final decision to go to my GP once more. Again the same cold rebuff. He flatly rejected the modern weight-loss medications. I felt definitively abandoned. The secret eating continued out of despair, even though I knew it was wrong.

The turning point came in April. After a long, frustrating search for a doctor specialising in obesity, I came across ViaSlim. At first I was extremely sceptical. I thought: "More big promises that will come to nothing." Nevertheless, I booked an appointment.

The phone call with Gezim Dervishi, one of the fantastic doctors there, became one of the most emotional I have ever had. I cried and laughed at the same time. Suddenly there was a physician who told me: "It is not your fault that you cannot lose weight. We are here and we will help you." That feeling of finally being understood and seen as a person who needs and deserves help was overwhelming. He explained to me that both the mind and the body had to be considered and that the medications are also available for obesity. I was even told: "You can reach your first big goal of under 100 kilos by autumn 25." I was stunned, but hope was rising.

3. What was the journey like for me? Structure, support and new routines

23 April 2025 was the day that changed my life. Just two days later I was already in Zurich for the blood test. On 3 May 2025 – barely a week later – I started my weight-loss journey. Everything has changed.

I immediately received support from the lovely Tanja, the nutritional counsellor. I always thought I knew enough about healthy eating, but she explained so much more to me in detail. For example, how important fibre and protein are for maintaining muscle and how I could turn my diet around 180 degrees: no sweets, good carbohydrates, healthy fats, plenty of fruit, vegetables and high-quality protein sources. I have got into the habit of checking the nutrition labels in the shop and now drink up to three litres of water a day.
Luckily I have no major side effects. At the beginning I felt cold after the injections and was very tired. Some headaches. That has eased off. The only thing that challenged me at times is constipation, a problem I knew could be caused by the slowed-down bowel activity. But here too my doctor Norbert Niebuhr stood by me with help and advice.

The best feeling is the calm in my mind. The constant circling of thoughts around food has disappeared. Snacking and secret eating are history; the temptation is hardly there any more. The biggest challenge was actively remembering to eat high-quality food three times a day! After consulting Tanja, though, it is perfectly fine to have a protein shake when I have no appetite.

The professional support from ViaSlim is unbeatable: The consultations with my doctor, Dr Norbert Niebuhr, are uncomplicated and a true blessing. I book appointments flexibly via the app, even on Saturdays. The appointments are constructive, and I feel heard and seen – without any judgement. The chat function via the app with Tanja is fantastic too; the feedback is prompt. This is professional and humane care that many "normal" doctors could learn something from. The regular blood tests most recently showed a clear improvement in my liver values – fantastic!

4. My results: a new quality of life and a new body

In seven months, thanks to the medication and the structure of ViaSlim, I have lost an incredible 34 kilos (from my peak weight in October 2024 even more than 40 kilos).

  • Freedom of movement: I can get dressed standing up again, even put on socks, which was unthinkable before. I get up from the floor by myself. I climb the 34 steps to our flat with two bulging shopping bags without getting out of breath.
  • Body awareness: I can see bones on my body, like my collarbone, my knuckles and my ankles, which I had never seen until now, and I am overwhelmed.
  • Mental health: I sleep much better, I am more balanced, calmer, no longer so irritable and nervous.
  • Clothing size: I have gone from a size 50 to a 40/42 – that is absolutely incredible.
  • Self-love: My whole quality of life and my joy in it are back. I can look at myself in the mirror again and love myself just as I am now.

5. My personal conclusion: a marathon, not a sprint – and the best decision of my life

What I take away above all from this time, and from the time still ahead of me, is that it was not my personal inability to lose weight. Rather, I needed the right medical and nutritional support. The constant struggling and failing has come to an end. The medication has not only changed my body, but also my mind. I often ate not out of hunger, but out of habit. Not because I was undisciplined, but out of sheer boredom. My body simply had so many other things to deal with. 

And losing weight does not just mean losing kilos, but letting go of old patterns and breaking through them. Adopting new patterns and new habits that are healthy and sustainable in the long term. 

That is exactly what I am (even after 7 months) still learning and putting into practice, and it is not always easy. But it is worth it, and my health says loud and clear: THANK YOU! I am not at my goal yet, but I am on the right path towards it!

It was the best decision of my life.

Alongside my husband and my daughter, who support me, my life has changed completely for the better over the last seven months. I feel as active as I did in my twenties. My employees say things to me like: "You're glowing! It's not just physically that you can see you are doing well – no, your face speaks volumes too."

My advice to everyone who is hesitating or in despair: Be brave, dare to do it! Come out of your shell and get in touch with the ViaSlim team. You can only win: in quality of life and joy of living. There you will get the support that has been denied to you until now – without shame, without bad feelings, without judgement. Top doctors and nutritional counsellors are there for you every day. Dare to do it, you are not alone and you no longer have to be.

-18
KG
Weight lost

"To date, I have lost 18 kilos without any side effects. Are my knees better? Yes. Am I happier today? Oh yes – very much so. Would I start ViaSlim again? Immediately."

More about Via nutrition coaching
Patient of ViaSlim nutrition coaching
Barbara, 71

"To date, I have lost 18 kilos without any side effects. Are my knees better? Yes. Am I happier today? Oh yes – very much so. Would I start ViaSlim again? Immediately."

Testimonial Barbara Young

Dear Corinne,

Here is my testimonial and two photos, at the start of Viaslim  and today.

Hello, my name is Barbara, I am 71 years old, 1.74 m tall – and I have been struggling with excess weight since I was 17.

Over the last 54 years I have truly tried everything: tablets, countless diets, Weight Watchers several times, an operation, low carb, fasting… an endless up and down. Several times I lost 40 kilos – and after three to four years they were back. My BMI was 39 eight years ago.

Over the years, losing weight became more and more difficult. At 107 kilos I simply couldn't get any further, and yet I wanted to keep losing weight because I have advanced knee osteoarthritis.

In February 2025 I then read about Viaslim in an online newspaper – and signed up straight away. The consultations with doctors and nutritional counselling take place online: super practical! With the digital scales you receive, you have accurate readings of your weight, fat, muscle and water percentage at any time. These and other data are automatically transmitted to Viaslim, so that professional support is possible. Questions? Simply ask in the app – the answer comes quickly. The injections are conveniently delivered by post. It's that simple.

To date I have lost 18 kilos, without any side effects at all. I'm carrying on until I reach my target weight.

Would I start Viaslim again? Immediately.
Can I recommend Viaslim? Yes!
Are my knees better? Yes.
Am I happier today? Oh yes – very much so.

The difference in the photos isn't massive, but perhaps they will help you.

Have a lovely Sunday

Barbara

-17.6
KG
Weight lost

"I hope to encourage others to be grateful for every success – whether it's the visible success on the scales or the mental success of being able to resist. I have learnt to treat myself with love and mindfulness."

More about Via nutrition coaching
Patient of ViaSlim nutrition coaching
Reni, 58

"I hope to encourage others to be grateful for every success – whether it's the visible success on the scales or the mental success of being able to resist. I have learnt to treat myself with love and mindfulness."

My Viaslim journey started in March 2025 at 93.6 kg, 160 cm tall and 58 years old.
My waist measured 109 cm.

Six months later I weigh 76 kg with a waist of 89 cm – minus 17.6 kg and 20 cm off my waistline.

For me the weight comes off rather slowly, and there are always longer phases where nothing moves.
Because of health problems and operations I can't do any strength training at the moment – apart from long walks and Nordic walking.

With mindful eating and consciously new habits I am getting better and better at dealing with temptations.
For me too, the urge to snack often comes from boredom.

Then I look at my before-and-now photo, give myself a loving pat on the shoulder and say out loud:

Bravo Reni, well done – keep it up!

… and the cupboard stays shut.
Instead I put on my jacket and winter boots and go for a long winter walk.

I hope my little story encourages some of you to be grateful for every success – whether it's the visible success on the scales or the mental success of being able to resist, of finding strategies and of treating yourself with love and mindfulness.

‍

Frequently asked questions (FAQ)

Which weight-loss medication is used?

Once our medical team has reviewed your eligibility, we can tell you about the active ingredients that may be suitable for you. We use only original branded medication, shipped by licensed Swiss pharmacies. Our medical team is available throughout the entire process to answer all your questions.

Why isn't it shown which medication is prescribed?

Under the Swiss law on advertising for therapeutic products, prescription medication may not be named or advertised before a medical assessment. Only after reviewing your details can our team of doctors share suitable options with you.

How does the weight-loss medication work?

The medication supports weight loss by mimicking a natural hormone in your body that regulates appetite and digestion. It helps you feel full for longer, even with smaller portions. It also reduces appetite, so patients feel the urge to eat less often.

How long should I take the medication?

Everyone responds to the treatment differently and at their own pace. We generally recommend staying in the programme for 6–12 months to reach your target weight and build healthy habits that keep your weight stable in the long term.

‍Why is a minimum of 6 months recommended?

We see that our patients want to lose as much weight as possible, as quickly as possible, at the start. However, putting your body under that much strain is unhealthy. Making small changes over time and focusing on building healthy habits, rather than on the number on the scale, is more sustainable, more satisfying and healthier.

Why is it recommended to stay in the programme for 12 months?

Although most patients start losing weight within the first 6 months, reaching their target weight often takes longer. A healthy rate of weight loss is 0.5–1 kg per week. Beyond the weight loss achieved with the medication, the other focus of the ViaSlim programme is to help you build healthy habits around nutrition, exercise, sleep, stress management and more – habits that will maintain your weight loss. We recommend 12 months in the programme to integrate these new habits into your life.

Do I have to take the medication for the rest of my life to maintain my new weight?

There are no known withdrawal symptoms when the treatment is stopped. However, many patients continue to experience reduced appetite and a feeling of fullness for several weeks after stopping, as the medication remains in the body for a while due to its long half-life. Some people have regained weight after stopping the treatment. That is why it is important to use the time in the programme to develop new habits around nutrition and exercise, and to keep them up in the long term in order to maintain your weight.

What happens if I have side effects?

You stay in close contact with your doctor and your care team, with regular consultations to spot side effects early and take countermeasures. If you notice side effects during the ViaSlim weight-loss programme, you can contact your ViaSlim doctor at any time. Our team is there for you to make sure you feel comfortable throughout your treatment and that all your questions are answered.

What happens if I miss a dose?

If you have accidentally missed your weekly dose, our medical care team advises that you can take the missed dose within 5 days of the original due date. You can then take your dose on your usual scheduled day and continue as normal. If more than 5 days have passed, however, please wait until your dosing day the following week. For example, if you should have injected on Monday 1 May but missed your dose, you can safely catch up on the injection up to and including Saturday 6 May. If it is already past Saturday, skip this week's dose and continue as usual on Monday 8 May. If you need further support, please contact our medical support team.

What is the ViaSlim weight-loss programme?

ViaSlim is a doctor-led weight-loss programme in Switzerland that combines modern medication with medical care, nutrition coaching and health coaching.

‍

We are a licensed medical centre for obesity medicine and support you not only digitally but also in person in Zurich.

What makes ViaSlim different from a traditional practice?

ViaSlim combines the best of two worlds: a medical clinic and digital care. 

Available in person: We are not just an online platform. ViaSlim also offers in-person consultations in Zurich, for example for medical assessments or when your health insurance requires it.

Modern care without unnecessary travel: Many appointments can conveniently take place by video or digitally. That way you get quick support in everyday life without having to travel to a clinic every time.

An interdisciplinary team instead of a single appointment: You are supported by a team: doctors, nutrition coaches and health coaches. So you don't just get a prescription, but a sustainable strategy for nutrition, behaviour and long-term habits.

What does the programme include?

Our weight-loss programme offers you comprehensive care that goes far beyond the medication alone:

‍Appetite-reducing medication: Acts specifically on your sense of hunger and replicates your satiety hormones, so you feel full for longer and avoid cravings.

Discreet medication delivery: Your medication is delivered reliably and safely straight to your door – convenient and discreet.

Medical consultations: Through continuous medical care we make sure the medication works optimally. If you have questions or possible side effects, our medical team is available at any time to respond quickly and support you.

Individual nutrition coaching: Alongside the medical care, our nutrition coaches accompany you on your weight-loss journey and offer tailored support with your diet and lifestyle

Access to the ViaSlim app: With the free ViaSlim app you always have your entire weight-loss programme in your pocket, 100 % digital, secure and simple.

Direct contact with your treatment team:
Chat function for quick questions
Video consultations with doctors, nutrition coaches and health coaches
All appointments and recommendations clearly in one place

Your progress at a glance, any time
Documentation of your development
Smart features such as real-time meal recognition
Your weight data always in view

Holistic support
Our health coaches and nutrition coaches guide you with a scientifically based learning curriculum developed specifically for sustainable weight loss – step by step and at your own pace.

Motivation & community
As a ViaSlim participant you have access to our exclusive community. Share experiences with like-minded people, celebrate successes and stay motivated even in difficult phases. Together it's easier to keep going 

The result: A genuine all-round package that supports you medically, emotionally and in everyday life – so you reach your goals sustainably and with the right support.

Is there a minimum contract period?

There is no minimum contract period, which means you can cancel at any time before your next payment. We will stop all future payments and orders.

Why is the ViaSlim weight-loss programme better than the medication alone?

The ViaSlim weight-loss programme delivers significantly better results than taking the medication on its own. The reason lies in the comprehensive care and support the programme provides. Studies show that people who receive regular medical advice, health coaching and a supportive community in addition to medication lose significantly more weight than those who use the medication alone. With ViaSlim you don't just get the medication, but also the structured support to achieve long-term success and maximise your weight loss.

Is there a minimum contract period?

There is no minimum contract period, which means you can cancel at any time before your next payment. We will stop all future payments and orders.

How much does the programme cost?

At ViaSlim you have two transparent models, depending on whether your health insurance covers the treatment or you prefer to pay yourself.

  1. The basic insurance model (via your health insurance)
    This model is suitable for you if you have a BMI above 28 and meet the medical requirements.
    What is covered?
    In-person and video consultations with doctors during the treatment
    Nutrition coaching sessions
    These services are billed via your basic insurance.
    Important:
    For cost coverage, a one-off in-person consultation in Zurich (Asylstrasse 104) is usually required. If you are eligible, we handle the request for cost approval of the medication with your health insurance for you, you don't need to do anything.

  2. The self-pay model
    Start now with Switzerland's best-value weight-loss programme, only 225 CHF per month including medication. No hidden costs – prescription, medical care, shipping & dose increases* included


‍How it works: After your first payment and the start of the programme, you will be charged 225 CHF every 28 days. The medication is delivered straight to your home. There is no minimum term; you can cancel your next order at any time before the next payment date.

*Please note that this applies to the standard dosing schedule. Doctors may prescribe a higher dose if you have already taken the medication before. If you wish to increase your dose (if well tolerated and with medical approval), additional costs may apply.

How does the 28-day money-back guarantee work?

Your health comes first for us. That is why we offer all our patients in the self-pay model a 28-day money-back guarantee for starting our treatment plan as part of the weight-loss programme – in case you cannot continue due to side effects or a change in your health situation. To avoid wasting medication and ensure responsible use, the guarantee applies under the following conditions:

- It applies exclusively to the starter treatment plan; a refund is not possible for higher dose levels.

- The guarantee only applies if you have to stop the treatment because of side effects or for medical reasons.

The refund request must:

- Be submitted within 28 days of your first prescription order

- And reach us before your second scheduled delivery is shipped

The guarantee can be used once per patient. If you think you qualify, simply contact our support team – we will guide you sensitively through the next steps.

When does health insurance cover the cost of the medication?

Health insurance covers the cost of modern weight-loss medication only under clearly defined medical conditions.

Coverage of the medication is possible if:

  • your BMI is above 35
    or
  • your BMI is above 28 and you have at least one weight-related comorbidity
    e.g. high blood pressure, diabetes, sleep apnoea or elevated blood lipids 

Also important: In these cases an in-person consultation in Zurich (Asylstrasse 104) is required

Best of all: ViaSlim takes care of everything: We check your eligibility, compile all the necessary documents and handle the entire cost-approval process for you. You are guided step by step throughout

How do I start the programme?

After you complete the medical questionnaire on our website, our system reviews your answers to confirm your eligibility for our programme. If the result is positive, your journey with ViaSlim can begin! You book your first appointment with your doctor by video consultation. We also recommend a blood test, which you can have done at one of our many lab centres across Switzerland or at your GP.

Do I need a special scale for the ViaSlim programme?

No, a special scale is not strictly necessary. We do, however, recommend using a modern body-composition scale so that your progress can be assessed as accurately and individually as possible.

Why a body-composition scale makes sense: Such a scale measures not only your weight but also other values such as body fat, muscle mass and water percentage. This information helps our treatment team assess your progress on a sound medical basis and adjust your therapy optimally where needed.

Our recommendation from ViaSlim: You are of course welcome to use your own scale. Optionally, we also offer you a modern Withings smart scale for a one-off 149 CHF. It transfers your measurements automatically, with seamless integration into your treatment record. The scale is yours to keep and can be used after the programme too
The scale is not a must, but a clear advantage for even more individual care and a better medical assessment of your progress.

What if the programme isn't suitable for me?

If the prescription medication is not suitable for you, we refund the amount immediately. You can end the programme at any time.

Do I need a referral from my GP?

Only if you are interested in our basic insurance model and have a family-doctor or HMO model with your health insurance. In that case we need a referral from your GP. You can still register with us beforehand: after registration you receive a form from us that you can send to your GP. With a telephone model («Telmed»), you would need to ask your insurer in advance to approve the referral to us (focus: obesity medicine). Many policies, however, include free choice of doctor, so you can simply book an appointment with us directly, either online or by phone

Is a laboratory test required?

Yes, to take part in the ViaSlim programme we need a recent laboratory test including, among other things, a full blood count, lipid profile, TSH and HbA1c, and it must not be older than six months.

The laboratory test can be carried out by your GP and the results then sent to viaslim@hin.ch. Alternatively, we offer a blood draw at one of our partner locations. You can find our partner locations at: https://booking.mymediservice.ch/viaslim/

How can I cancel or reschedule an appointment?

Please let us know at least 24 hours in advance if you want to cancel or reschedule your appointment. This allows us to offer the slot to other patients.

You can easily cancel via:

📞 Phone: +41 79 604 9843

📧 E-mail: care@viaslim.ch

💻 Directly in your mobile app

What happens if I cancel my appointment too late or don't show up?

Appointments that are not cancelled in time or missed without notice are charged a no-show fee. This flat-rate compensation is currently CHF 50.– for nutrition coaching and health coaching appointments, and CHF 75.– for medical consultations.

How can I book an appointment?

We currently still have treatment slots available. If you urgently need advice, don't hesitate to contact us directly – we will help you as quickly as possible.

At ViaSlim, appointments are allocated in several steps to make sure you receive the best possible care: before you can book your initial consultation, we ask you to enter your details via our quiz at onboarding.viaslim.ch. This helps us check your eligibility for the therapy and offer you an optimal treatment plan.

1. After a successful eligibility check: you can book an appointment for your initial consultation directly via our digital booking form.

2. Free initial phone consultation: if you have questions beforehand, you can book a no-obligation initial consultation with our care team at any time. Feel free to write to us at support@viaslim.ch.

3. Booking in the mobile app: after registering, you can also manage and book your appointments directly in our ViaSlim app – conveniently and flexibly from anywhere.

What payment methods are available?

Patients in the basic insurance model are billed via basic insurance, just like any other visit to a doctor in Switzerland. The services are invoiced directly to your health insurance.

In the self-pay model, you can conveniently pay online by credit card. As a subscription service, we make sure you never have to worry about running out of medication. After you register, we charge your card at regular intervals, depending on the treatment prescribed. Your medication is delivered by our shipping partner, so you don't need to worry about delivery.

When is the monthly payment charged?

After your first payment and the shipping of your order, your next payment is charged automatically 28 days later to ensure continuous supply. For every further order on your prescription, payment is charged every 28 days. If you need to postpone your next payment, contact our team via the contact form.

What is the notice period?

You can cancel at any time before your next payment. We will stop all future payments and orders. Please note that processing can take 1–2 days. To make sure your subscription is cancelled in time, please let our team know a few days before your next payment date if you wish to cancel.

How do I receive the medication?

Our partner pharmacy sends your medication every month directly to your home or to an address of your choice. We ship in refrigerated packaging to maintain the cold chain of your medication.

When will I receive the medication?

As soon as you have completed the medical questionnaire and had your initial consultation with one of our doctors. If the doctor determines that the treatment is suitable for you and no further questions remain, you receive your treatment plan. Once you have reviewed and confirmed your plan, your order is sent to the pharmacy. Our partner pharmacy packs your medication and usually ships it to our patients as quickly as possible.

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